Practus’ performance improvement services enabled the air conditioning company to save $12000 in costs and complete previously pending reconciliations with key customers.

Client NameIndustryOwnershipManagementNo. of EmployeesROI On FeeSizeProject Duration
India’s Leading Air Conditioning CompanyServiceListed CompanyProfessional~28007x$75 million3 Months

About The Company

Blue Star is India’s leading air conditioning and commercial refrigeration company, with annual revenue of over $75 million, a network of 32 offices, 5 modern manufacturing facilities, 2800 employees, and 3880 channel partners. Blue Star’s integrated business model of a manufacturer, contractor, and after-sales service provider enables it to offer an end-to-end solution to its customers.​

Practus’ Role

  • Understand the problem statement.​
  • Study existing O2C processes followed at PAN India level ​
  • Assist in reducing overdue.​
  • Maintenance of tracker.​
  • Reconciliation with customer.​
  • Issue dunning letter.​
  • Creation of master data.​
  • Follow up with customer.​
  • Provide recommendations based on our study/hands-on experience. ​
  • Define revised O2C processes based on recommendation.​

Impact Delivered

  • Cost savings of ~$12,000 achieved as interest cost towards the quick recovery of long o/s debtor.​
  • Helped to ascertain reasons behind the delay in realization of AR.​
  • Demonstrate results via focused approach and  action.​
  • Completed long-pending reconciliations with key customers.​
  • Provided recommendations.​