Practus’ assisted Insurex in effectively improving measurement and performance monitoring of the sales function.

Client NameIndustryOwnershipManagementNo. of EmployeesROI On FeeSizeProject Duration
InsurexBFSIMNCProfessional~60,000 globally6.4x~$12 billion3 months

About The Company

   Insurex is a $12 billion global leader in risk management, reinsurance insurance broking, and human resources consulting that is based in the United States. The company’s headquarters are in Mumbai, and it is part of a joint venture with an Indian organization.​

Practus’ Role

As part of their worldwide IT strategy, Insurex wanted to roll out a CRM system in India. Practus’ senior team members served as project managers for the CRM rollout in India, which also required cooperation with Accenture, Insurex’s global implementation partners. To capture the business needs, the project required regular and extensive conversations with Insurex business managers. The team member was also involved in end-user training to ensure that the system had “buy-in” from the users, resulting in increased productivity and visibility into the sales process.

Impact Delivered

  • With the assistance of a senior and experienced project management team, the project was rolled out across India in just two months.​
  • Significant time reductions for top management result in cost savings of about 15%.​
  • By combining the sales process, connections, and opportunities under one platform, the deployment provided guaranteed value.​
  • Assisted in strengthening the sales function’s measuring and performance monitoring.​